Transactions temporarily paused for multiple GBP brands

Incident Report for Tillo

Update

We are continuing to investigate this issue.

Posted Oct 30, 2026 - 23:02 GMT

Update

We are continuing to work with the processor on a fix and will update as soon as we have information.

Posted Oct 30, 2026 - 15:35 GMT

Investigating

We are aware of elevated error rates affecting transaction requests across multiple GBP brands. Transactions for affected brands have been paused while we investigate the issue.

Our team is actively investigating and working to restore availability.

Affected brands:

Greggs
B&M
Flannels
Sports Direct UK
Love2shop Holidays UK
Schuh
Hobbycraft

#279098

Posted Oct 30, 2026 - 11:39 GMT

This incident affects: Tillo Content (Content - UK).