Love2shop Rewards transactions failing

Incident Report for Tillo

Monitoring

A fix has been implemented and we are currently monitoring transactions to ensure they continue to go through correctly.
Posted May 29, 2026 - 09:16 BST

Update

We are continuing to investigate and will provide further updates as more information becomes available.
Posted May 28, 2026 - 23:22 BST

Update

We are still investigating this issue with the processor.
Posted May 28, 2026 - 16:56 BST

Investigating

We are currently investigating an issue with the processor for Love2shop Rewards and will provide updates once we know more.
Posted May 28, 2026 - 11:57 BST
This incident affects: Tillo Content (Content - UK).