Not On The High Street Orders Failing to Process

Incident Report for Tillo

Resolved

We can see all transactions going through successfully, this incident is resolved.
Posted Mar 23, 2023 - 16:57 GMT

Monitoring

A fix has been put in place and Not On The High Street is now available to order again. We'll monitor to ensure transactions process successfully before marking this as resolved.
Posted Mar 23, 2023 - 13:15 GMT

Identified

We've identified an issue with Not On The High Street gift card orders failing to process and are working with the processor to resolve this. The product has been temporarily disabled in the meantime.
Posted Mar 22, 2023 - 17:39 GMT
This incident affected: Tillo Content (Content - UK).
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