Partial disruption to transactions across multiple INR brands

Incident Report for Tillo

Resolved

This incident has been resolved.
Posted Sep 09, 2026 - 04:25 BST

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 09, 2026 - 04:25 BST

Update

We are continuing to investigate this issue.
Posted Sep 09, 2026 - 00:22 BST

Investigating

We are aware of elevated error rates affecting transaction requests across INR brands. Transactions for all INR India brands have been paused while we investigate the issue.

Our team is actively investigating and working to restore availability.
Posted Sep 08, 2026 - 20:56 BST
This incident affected: Tillo Content (Content - India).