Transactions temporarily paused for several EUR and GBP brands.

Incident Report for Tillo

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 20, 2026 - 10:29 BST

Investigating

We are aware of elevated error rates affecting transaction requests across several brands. Transactions for affected brands have been paused while we investigate the issue.

Our team is actively investigating and working to restore availability.

Affected brands:

EUR:
Eurostar Europe
IKEA Ireland

GBP:
Cadbury Gifts Direct eGift UK
De Vere Hotels UK
Eurostar
IKEA UK
Selfridges

Posted Aug 19, 2026 - 21:33 BST

This incident affects: Tillo Content (Content - UK, Content - Europe).