The brands below are still experiencing delays. We're working closely with the processor(s) to put a permanent fix in place.
Posted Oct 06, 2026 - 22:23 BST
Update
Delays continue to impact the below brands and we've noted an increase in processing times from our last update. We'll continue to work with the processor(s) to resolve this issue with a permanent fix.
Posted Oct 06, 2026 - 16:38 BST
Update
Processing delays have improved, but some delays are still occurring. Our team is working on a resolution, and we’ll continue to monitor the situation and share updates as they become available.
Posted Oct 06, 2026 - 10:34 BST
Update
Processing delays have improved, but some delays are still occurring. Our team is working on a resolution, and we’ll continue to monitor the situation and share updates as they become available.
Posted Oct 05, 2026 - 23:17 BST
Update
Processing times have improved, although some delays are still occurring. We’ll continue working with the processor(s) and provide further updates as they become available.
Posted Oct 05, 2026 - 19:19 BST
Identified
Delays in processing have been reduced but haven't been removed entirely. We'll continue to work with the processor(s) and provide updates.
Posted Oct 05, 2026 - 17:09 BST
Update
We are continuing to investigate this issue and will provide more updates as we have them.
Posted Oct 05, 2026 - 15:42 BST
Investigating
We are currently investigating an issue with the processor(s) of multiple brands and currencies causing processing delays.
A list of known, impacted brands is below. We'll provide more updates as and when we uncover more information.
7 Eleven Australia
Abercrombie & Fitch USA
Academy Sports + Outdoors USA
Accor Australia
Adore Beauty Australia
Adrenaline Australia
Advance Auto Parts
Airalo Asia Global Card Australia
Airalo Australia
Airalo Discover Global Australia
Airalo EU Global Card Australia
Airalo Indonesia Global Australia
Airalo Japan Global Australia
Airalo New Zealand Global Australia
Airalo Thailand Global Australia
Airalo US Australia
Alamo Drafthouse Cinemas USA
Allkinds Australia
Amart Furniture Australia
Angus & Coote Australia
Apple Australia
Apple Gift Card USA
Aquarium
Auntie Anne's
Auto Barn Australia
AutoZone®
Aveda (EL) Australia
Babin's Seafood House
Baja Fresh
Beans & Brews
Benihana USA
Bertucci's®
Best Buy URL only Canada
Best Buy URL only Canada (FR)
Betta Electrical Australia
Big Swing Golf Australia
BIG W
Black Angus USA
Blaze Pizza USA
Blimpie
Bloomingdales USA
Bobbie Brown Australia
Bonds Australia
Boots Online
Boscov
Bras N Things Australia
Bravo Italian Kitchen
Brio Italian Grille
Brooklyn Pizza Company
Bubba Gump Shrimp Co.®
Buca di Beppo®
Buffalo Wild Wings USA
Burger King USA
BWS Australia
Cabela's
Cactus Club Cafe Canada
Cactus Club Cafe Canada (Fr)
Cafe Choice Australia
Candy Crush 200 Gold Bars UK
Carter's
Carvel
Catherine's USA
Chart House (Landry's Brand)
Cheddar's Scratch Kitchen
Chevron and Texaco USA
Chipotle USA
Cinemark
Cinnabon
City Beach Australia
ClassBento Australia
Clinique Australia
Cold Stone Creamery®
Collins Bookseller Australia
Cotton On Australia
Country Road Australia
Cousins Subs USA
Cracker Barrel USA
Crate and Barrel
Crumbl USA
Crutchfield
CVS Pharmacy®
Dan Murphy's Australia
Darden Restaurants, Inc.
David Jones Australia
Decathlon Canada
Decathlon Canada (Fr)
Designer Boys Australia
Dickey's Restaurant Brands
Disney+ UK
Dominos
DoorDash Australia
Dr. Martens Australia
Drybar USA
DSW
Dusk Australia
Dymocks Australia
Dynamite Clothing Canada
Dynamite Clothing Canada (FR)
EB Games® Canada
EB Games® Canada (FR)
Estèe Lauder Australia
Event Cinema Australia
Everyplate Australia
Factor US
Factorie Australia
Famous Dave's®
Famous Footwear USA
Fanatics
Fanatics MLB Shop USA
Fanatics NFL Shop USA
Fanatics NHL Shop USA
Fandango
Farm Boy Canada
Farm Boy Canada (FR)
Finish Line USA
Firebirds Wood Fired Grill USA
Five Guys USA
Flight Centre Australia
Foot Locker Australia
Forever New Australia
freedom Australia
Fricker's
GameStop USA
Garage Canada
Garage Canada (FR)
Gift A Restaurant Switch Australia
Gift A Restaurant Switch Brisbane
Gift A Restaurant Switch Melbourne
Gift A Restaurant Switch Perth
Gift A Restaurant Switch Sydney
GigSky USA
GNC USA
Go Play Golf USA
Goldmark Australia
Goodcents Deli USA
GoTo Foods
Granite City Brewing USA
Grimaldi's
Grotto
Groupon
Grubhub USA
Guess Canada
Guess Canada (Fr)
Guess USA
Hannaford
Harris Farm Australia
Harry Rosen Canada
Harry Rosen Canada (Fr)
Harvey Norman Australia
HelloFresh Australia
HelloFresh USA
Hollister
Home Chef
HomeGoods USA
Hopcat
Hot Topic
Hoyts Australia
Hubbl Australia
Hype DC Australia
Iceland
iFIT - Pro 1 Month Membership $39 eGift Card
iFIT - Pro 1 Year Membership $396 eGift Card
iFIT - Train 1 Month Membership $15 eGift Card
iFIT - Train 1Y Membership $144 eGift Card
IGA Australia
IKEA Australia
IMVU
Intersport Australia
iSubscribe Australia
J. Christopher's USA
Jamba Juice
Jaycar Australia
JB Hi-Fi Australia
Jersey Mikes USA
Jiffy Lube®
Jo Malone (EL) Australia
Joey's Restaurants Canada
Joey's Restaurants Canada (Fr)
Jtv.Com
Kathmandu Australia
Kay Jewelers USA
Kendra Scott USA
Kernels Popcorn Canada
Kernels Popcorn Canada (Fr)
KFC USA
Kirkland's
KOBO USA
Kohl's
Kona Grill
Krispy Kreme
La Griglia
La Senza Canada
La Senza Canada (FR)
La Vie En Rose Canada
La Vie En Rose Canada (Fr)
LaMer Australia
Landmark Cinemas Canada
Landmark Cinemas Canada (FR)
Landry's
Laubman & Pank Australia
Lazy Dog Restaurant USA
Lettuce Entertain You Restaurant Group USA
Local Public Eatery Canada
LongHorn Steakhouse®
LULULEMON Australia
Lululemon UK
LUSH Australia
Lush UK
Luxury Escapes Australia
LYCA ESIM KIT Australia
Lyft
M.A.C Australia
Mac by Myer Australia
Macaroni Grill USA
Macy's USA
Main Event USA
Margaritaville
Mark's Work Wearhouse eGift Canada
Marshalls USA
McAlister’s
McCormick & Schmick's
Melting Pot USA
Mere Bulles
Merrel Australia
Merridee's Breadbasket
Michael Hill Jewellers Australia
Michaels USA
Miguel's Restaurant
Minecraft Minecoins Australia
Minecraft: Java & Bedrock PC edition Australia
Mitchell's Fish Market
MITRE 10 Australia
Morrisons
Morton's The Steakhouse
Myer Australia
Naked Wines Australia
Nando's UK
NordVPN Australia
Nude Lucy
Oakley Australia
ODEON
Officeworks Australia
Olive Garden®
Omaha Steaks
Opsm Australia
OshKosh B'gosh
Pacific Sunwear
Pandora Australia
Pappa's
Pastini Pastaria
Paul Martin's American Grill
Petco
Petsmart
PGA TOUR USA
Pizza Pizza Ltd Canada
Pizza Pizza Ltd Canada (Fr)
Platypus Australia
Porter Airlines Canada
Porter Airlines Canada (FR)
Priceline Pharmacy Australia
Prouds the Jeweller Australia
Puckett's Grocery
Puma Australia
Qdoba
Quiznos USA
Rainforest Cafe®
Ray-Ban
Razer Gold
Red Balloon Australia
Red Lobster
Red Robin
Rent The Runway USA
Restaurant Choice Australia
Ripcurl Australia
River Crab Blue Water Inn
Roblox Australia
Rubio’s Coastal Grill
Ruby Tuesday
Ruth's Chris Steak House
SAIL Canada
SAIL Canada (Fr)
Saltgrass Steak House®
Schlotzsky’s
Seasons 52®
Seed Australia
Seed Hertiage Australia
Sephora Australia
Shein Australia
Shell Australia
Sheridan Australia
Shoney's
Shutterfly
Simms Steakhouse USA
Skechers Australia
Skip eGift Canada
Skip eGift Canada (FR)
Smashburger USA
Smoothie King USA
Sparkpop Australia
Sportchek Canada
Sports Direct Australia
Sportspower
Starbucks USA
Steak 'n Shake
Strandbags Australia
Stylerunner Australia
SUBTYPE Australia
Sunglass Hut Australia
Sunglass Hut USA
Superdry
Sur La Table USA
T.J.Maxx USA
Taco Bell USA
Target
Target Australia
Telsim Prepaid eSIM Plan AUS
Telsim Prepaid Recharge Voucher AUS
Temple & Webster Australia
The Athletes Foot Australia
The Cheesecake Factory
The Coffee Bean & Tea Leaf®
The Container Store USA
The Gift of Fun Australia
The Good Guys Australia
The Grill
The Iconic Australia
The Oceanaire
The Wine Collective Australia
Tire Discounters
TJX Brands USA
Tommy Bahama
Tops Market
Total Tools Australia
Total Wine & More USA
Tower of America
Toyworld Australia
Tractor Supply USA
UGG Australia
Under Armour USA
Valorant
Valorant Canada
Vans Australia
Vic & Anthony's
Village Cinema Australia
W.W. Cousins
Webjet Australia
Williams-Sonoma Brands USA
Willie G's
Wondery
Woolworths Supermarket Australia
Woolworths WISH Australia
Worldwide Golf USA
Xbox Canada
Xbox Cash Card USA
Xbox Cash USA
Yard House
Zappos.com
ZWILLING USA
Posted Oct 05, 2026 - 13:27 BST
This incident affects: Tillo Content (Content - UK, Content - Europe, Content - USA & Canada, Content - Australia & New Zealand).