Transactions temporarily paused for multiple EURO/GBP brands

Incident Report for Tillo

Investigating

We are aware of elevated error rates affecting transaction requests across multiple EURO/GBP brands. Transactions for affected brands have been paused while we investigate the issue.

Our team is actively investigating and working to restore availability.

Affected brands:

Abbonamenti.it

Airbnb Portugal

Airbnb Slovakia

Ali' Italy

Alì&Alìper Italy

Alitalia Italy

ALL Accor Europe

ALL Accor Italy

Amicafarmacia Italy

Ania Kruk Poland

ANSWEAR.COM Poland

As Roma Italy

Atrapalo Spain

BAR ATLANTIC Italy

BASKO Italy

Bennet Italy

Bimbostore Italy

Bitsa Europe

Bitsa Italy

Bolt France

Bolt Germany

Bolt Poland

Bolt Portugal

Bolt Spain

Bolt UK

Booksy Poland

Boscolo Italy

Bottega Verde Italy

BP Spain

Brico Io Italy

Bricocenter Italy

Bricofer Italy

Brums Italy

Buono Carburante Enilive Digitale Italy

Buono Enilive Digitale Italy

Calzedonia Austria

Calzedonia France

Calzedonia Germany

Calzedonia Italy

Calzedonia Slovakia

Calzedonia Spain

car2go Italy

Carrefour Estaciones De Servicio Spain

Carrefour Italy

Carrefour Poland

Carrefour Spain

Casa del Libro Spain

CCC x HalfPrice Poland

Cepsa Portugal

Cepsa Spain

Cine Yelmo Spain [Inactive, use other product]

Circuito Vacanze Italy

Coccinelle Italy

Coccodrillo Poland

Coin Italy

Conad Italy

Cooltra France

Cooltra Italy

Cooltra Spain

Coop Italy

Coop Switzerland

Cortilia Italy

Costa Crociere Italy

Daimani Europe

Darty Portugal

DAZN Full Italy

DAZN Spain

DAZN STANDARD Italy

De Bijenkorf Netherlands

Decathlon Belgium

Decathlon Italy

Decathlon Netherlands

Decathlon Poland

Decathlon Portugal

Decathlon Spain

Decathlon Switzerland

Deco Italy

Despar Italy

Despar Nordest Italy

Disney Plus Italy

DisneyPlusPremium Italy

Doppelganger Italy

Douglas Italy

Douglas Poland

Duka Poland

Eataly Italy

eBilet Poland

Ecobnb Italy

Ekom Italy

El Corte Inglés Spain

El Corte Inglés Virtual Spain

Empik Poland

Enerwu Italy

ENI Italy

Eni Plenitude Italy

Enjoy Italy

Esselunga Cancelleria Italy

Esselunga Cura Casa Italy

Esselunga Italy

EsserBella Profumerie Italy

Euronics Bruno Italy

Expert Italy

Falconeri Austria

Falconeri France

Falconeri Germany

Falconeri Italy

Falconeri Spain

FAO Schwarz Italy

Feltrinelli Italy

Fever Italy

Fleurop Switzerland

FlixBus Italy

Flixbus Poland

Flixbus Spain

FlixBus Switzerland

Flixbus Switzerland

FNAC Portugal

FNAC Spain

Fnac-Darty France

Fondazione Veronesi - Oncologia Pediatrica

Fondazione Veronesi - Tumori Femminili Italy

Foot Locker Switzerland

Frigerio Viaggi Network Italy

GALP Portugal

Gamelife Italy

Garmin Italy

GetYourGuide Austria

GetYourGuide Germany

GetYourGuide Italy

GetYourGuide Poland

GetYourGuide Portugal

GetYourGuide Spain

Getyourguide Switzerland

Giunti al Punto Italy

Globus Switzerland

Glovo Spain

Google Play Europe

GORTZ Germany

Grand Vision Italy

Groupalia Italy

GROUPON Spain

Guess Italy

Hambedo Italy

Hebe Poland

HEMA Netherlands

Hoepli.it Italy

Holidoit Italy

House Poland

Iberia Europe

Iberia Italy

Iberia Portugal

Iberia Spain

Ibs.It Italy

Idea Shopping Blue Italy

Idea Shopping Italy

Idea Shopping Spain

IKEA Italy

IKEA Netherlands

IKEA Poland

IKEA Portugal

Ikea Slovakia

IKEA Spain

Il Centesimo Italy

Il Gigante Italy

Interflora Italy

Intimissimi Austria

Intimissimi France

Intimissimi Germany

Intimissimi Italy

Intimissimi Slovakia

Intimissimi Spain

IP Italy

Iper Italy

Iper Tosano Italy

Iperal Italy

ITA AIRWAYS Italy

Italmark Italy

Italo Italy

iTunes Italy

iTunes Spain

Jollydays Austria

Jollydays Germany

Just Eat Italy

Just Eat Spain

Karta Kultura Poland

Kasanova Italy

Kaufland Poland

Kiabi Italy

KIKO Italy

KIKO Spain

Kinepolis Spain

Kinepolis Spain [Inactive, use other product]

Kinguin Poland

KROSS Poland

L'ERBOLARIO Italy

La Feltrinelli Italy

La Rinascente Italy

Lego Germany

Lego Portugal

Let's Donation Italy

Libraccio.It Italy

Lush Italy

Maisons du Monde Belgium

Maisons du Monde France

Maisons du Monde Germany

Maisons du Monde Italy

Maisons du Monde Spain

Maisons du Monde Switzerland

Mamaville Poland

Mango

Mango Austria

MANGO France

Mango Germany

Mango Italy

Mango Netherlands

Mango Poland

MANGO Portugal

Mango Slovakia

Mango Spain

Manor Switzerland

Manor Switzerland

Marionnaud Paris

Martinelli Supermercati Italy

MAXI DI Italy

MD Italy

Media Expert Poland

Media Markt Belgium

Media Markt Netherlands

Media Markt Portugal

Media Markt Spain

Media Markt Switzerland

MediaWorld Italy

Megamark Italy

Mercatò Italy

Migross Italy

Mizzica Italy

Modivo Poland

MOEVE Portugal

MOEVE Spain

Mohito Poland

Mondadori Store Italy

MondoParchi Italy

Musement Italy

Mynextmove By Sorgenia Italy

NaturaSi Italy

Nintendo eShop Portugal

Nintendo Italy

Nintendo Poland

Nintendo Spain

Now Tv Cinema & Entertainment

NutriBees

NutriBees Italy

OBI Poland

Octopus Energy Italy

Okaidi Italy

Okaidi Spain

Orell Füssli Switzerland

Orlen Gift Card Poland

Orlen Poland

OVS Italy

Padel Nuestro Europe

Padel Nuestro Portugal

Padel Nuestro Spain

Pam Panorama Italy

Penny. Italy

PerfectDraft Italy

Pestana Hotel Group Portugal

Piquadro.com Italy

Piquadro.com Italy

PittaRosso Italy

Playstation Slovakia

PRENATAL Italy

Prenatal Portugal

Prenatal Spain

Primor Italy

Primor Portugal

Primor Spain

Q8 Italy

Qc Spa Italy

QC Terme Italy

QC Terme Soggiorni Italy

QuiMammeShop.it

Rakuten TV

Rakuten TV ES

Rakuten TV IT

Rakuten TV Spain

Ray-Ban Italy

RENFE Spain

Repsol Portugal

Reserved Poland

Ricarica Telefonica - Tim Italy

Ricarica Telefonica - Vodafone

Rinascimento Italy

Roadhouse Italy

Rossetto Italy

Salmoiraghi & Vigano' Italy

Salute Semplice Italy

Samsung Italy

Scarpe&Scarpe Italy

Sephora Germany

Sephora Italy

Sephora Portugal

Sephora Spain

Signorvino

Sinsay Poland

Sisley Italy

Smartbox Italy

Smartbox Spain

SMYK Poland

Snowit Italy

Spotify Austria

Spotify France

Spotify Germany

Spotify Italy

Spotify Poland

Spotify Spain

Stardust Pass Italy

Steam Europe

Steam Italy

Swarovski Europe

Swarovski Italy

Swiat Ksiazki Poland

Tamoil Italy

Tannico.it

Tannico.it Europe

Tantosvago Italy

Tchibo Austria

Tempur Italy

Terranova Italy

Tezenis

Tezenis Austria

Tezenis Belgium

Tezenis France

Tezenis Germany

Tezenis Spain

The Space Italy

TheFork Italy

TheFork Italy

TheFork Spain

TheFork Spain

Ticketcorner Switzerland

Tigotà Italy

Tigros Italy

Todis Italy

TOYS CENTER Italy

Toys R Us Portugal

Toys R Us Spain

TraghettiPer Italy

Trenitalia Italy

Trony Italy

Unes Italy

Unicomm Italy

Unieuro Italy

United Colors of Benetton Italy

Upim Italy

UTravel Italy

Venchi Italy

Vintrica E-vignette Switzerland

Vision Express Poland

VISTASì Italy

Vvv Netherlands

Wakacje Poland

Weekendje Weg BE & NL

Weekendje Weg Belgium

Weg Germany

Weroad Italy

Winelivery Italy

Wonderbox Belgium

Wonderbox France

Yelmo Spain

YES Poland

YOOX Germany

YOOX Italy

YOOX Spain

Zabka All-Inclusive Poland

Zabka No Alco - Tobacco Poland

Zara Spain

Zara UK

Posted Oct 23, 2026 - 11:44 BST

This incident affects: Tillo Content (Content - UK, Content - Europe).