Elevated error rates for Amazon INR transactions

Incident Report for Tillo

Resolved

This incident has been resolved.
Posted Jun 15, 2026 - 22:48 BST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 15, 2026 - 19:01 BST

Update

The brand have been switched off while the processor continues to investigate the issue with these brands.
Posted Jun 15, 2026 - 09:04 BST

Identified

We are aware of elevated error rates affecting Amazon INR product transactions. Some partners may experience failed requests.

We are investigating the root cause of the issue and will update you as we have more information.

Amazon Pay INR
Amazon Prime INR
Amazon Shopping INR
Amazon Fresh INR
Posted Jun 14, 2026 - 19:20 BST
This incident affected: Tillo Content (Content - India).