Amazon Shopping India sales are processing successfully. This incident is now resolved.
Posted May 07, 2025 - 18:03 BST
Monitoring
A fix has been implemented and we are monitoring transactions.
Posted May 07, 2025 - 14:05 BST
Identified
We have identified the issue and a fix is being implemented.
Posted May 07, 2025 - 12:52 BST
Update
We are currently still investigating this issue with the processor for Amazon Shopping India. We will continue to provide updates here as needed.
Posted May 06, 2025 - 21:39 BST
Update
We are actively working with the payment processor to investigate the ongoing issue affecting Amazon Shopping India, which remains inaccessible at this time.
While we do not expect any significant updates until next Tuesday, we will share any new information on this status page as soon as it becomes available.
Posted Apr 30, 2025 - 22:22 BST
Update
We are actively working with the payment processor to investigate the ongoing issue affecting Amazon Shopping India, which is still currently inaccessible. Additional updates will be shared on this status page as they become available.
Posted Apr 30, 2025 - 19:49 BST
Update
Transactions for Amazon Pay are now completing successfully as such the incident with this brand is now resolved. Please note that this product has been updated to fixed denomination as follows.
We are continuing to investigate with the processor the incident with Amazon Shopping India, which remains unavailable. Further updates will be posted on this status page.
Posted Apr 30, 2025 - 16:55 BST
Update
We are continuing to monitor sales for Amazon Pay India, which was re-enable today after the processor advised that the root issue had been fixed.
Amazon Shopping remains unavailable at this time, whilst we continue to work with the processor in order to re-enable Amazon Shopping as soon as possible.
Posted Apr 30, 2025 - 14:13 BST
Update
The processor for both Amazon Pay India and Amazon Shopping India, is continuing to investigate the cause of this incident to ensure that it is resolved as soon as possible. As soon as we have further updates, we will continue to post these.
Posted Apr 30, 2025 - 09:29 BST
Update
We are continuing to investigate this issue.
Posted Apr 30, 2025 - 01:17 BST
Update
The processor is still continuing to investigate the issue regarding the fixed denominations. The brand will remain disabled until a fix is implemented.
Posted Apr 29, 2025 - 20:16 BST
Update
Amazon Pay India orders are still failing. We have disabled the brand once again and are working with the processor to identify and resolve the issue.
Please note that Amazon Shopping still remains unavailable. We will provide an update at the earliest for this brand.
Posted Apr 29, 2025 - 16:11 BST
Update
The processor for Amazon Pay India has confirmed that the issue has been resolved, and transactions should now be successful, for new fixed denominations, as follows. We have re-enabled the brand and will continue to monitor transactions closely.
Please note that Amazon Shopping remains unavailable at this time. We will provide an update as soon as we receive further information regarding this brand.
Posted Apr 29, 2025 - 10:57 BST
Update
The processor for Amazon Pay India has confirmed that the issue has been resolved, and transactions should now be successful. We have re-enabled the brand and will continue to monitor transactions closely. Please note that Amazon Shopping remains unavailable at this time. We will provide an update as soon as we receive further information regarding this brand.
Posted Apr 29, 2025 - 10:40 BST
Update
This issue is still being investigated with the processor. We are currently working on identifying a fix for the issue.
Posted Apr 28, 2025 - 23:03 BST
Update
We are currently still investigating this issue and are working on a fix from the processor. We will continue to provide updates here!
Posted Apr 28, 2025 - 20:14 BST
Investigating
The processor for Amazon Pay India & Amazon Shopping India has informed us of an issue impacting the processing of gift cards.
The brand has been temporarily disabled while the processor works to resolve the issue and restore functionality.
Posted Apr 28, 2025 - 17:08 BST
This incident affected: Tillo Content (Content - India).