XBOX Products EUR transactions failing - Microsoft outage

Incident Report for Tillo

Resolved

All brands have been re-enabled and remain stable. This incident is now resolved.
Posted Oct 30, 2025 - 05:43 GMT

Update

All of the following XBOX brands remain disabled at this time due to the Micorsoft outage:

Microsoft Xbox GamePass PC Finland
Microsoft Xbox GamePass PC Ireland
Microsoft Xbox GamePass PC Italy
Xbox Finland
Xbox France
Xbox Game Pass Core Finland
Xbox Game Pass Core Ireland
Xbox Game Pass Core Italy
Xbox Game Pass Core Luxembourg
Xbox Game Pass Core Spain
Xbox Game Pass Ultimate Finland
Xbox Game Pass Ultimate Ireland
Xbox Game Pass Ultimate Italy
Xbox Game Pass Ultimate Luxembourg
Xbox Game Pass Ultimate Spain
Xbox GamePass PC Spain
Xbox Germany
Xbox Gift Card Germany
Xbox Gift Card Italy
Xbox Gift Card Spain
Xbox Italy
Xbox Spain
Posted Oct 29, 2025 - 20:51 GMT

Identified

The issue has been identified - there are severe connectivity issues with Microsoft due to a wider Azure outage. We will continue to monitor the issue and update when we can. All Xbox products have been made unavailable currently.
Posted Oct 29, 2025 - 17:15 GMT
This incident affected: Tillo Content (Content - Europe).