Unable to process INR content

Incident Report for Tillo

Resolved

We have been advised that the issue is now fully resolved and all orders are now processing successfully.

Posted Nov 13, 2024 - 19:08 GMT

Investigating

We are seeing multiple orders failing across INR brands, the Supplier has been notified and is investigating as high priority.

Until the issue is resolved, we've disabled processing across INR brands so please do not place any further orders until we've had confirmation of a full resolution.

Posted Nov 13, 2024 - 19:00 GMT

This incident affected: Tillo Content (Content - India).