Delivery Method API Endpoint Issue

Incident Report for Tillo

Resolved

The fix we have deployed has been confirmed successful and this is now resolved.

No further errors should result from the delivery method API endpoint.

Posted Dec 03, 2025 - 18:10 GMT

Monitoring

We have made adjustments to ensure we are providing an array.

We are monitoring transactions.

Posted Dec 03, 2025 - 17:38 GMT

Investigating

We are investigating an issue with an unintentional change to our Delivery Method API Endpoint.

There may be an increase in errors, and a potential for some failing transactions.

We will update here as soon as we know more.

Posted Dec 03, 2025 - 16:47 GMT

This incident affected: Tillo API.