Transactions needing re-tried across a few GBP, and EUR brands (Tesco, Aldi, M&S)

Incident Report for Tillo

Resolved

This incident has been resolved.

Posted Oct 22, 2026 - 22:51 BST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 22, 2026 - 22:29 BST

Investigating

We are currently seeing elevated error rates affecting transactions across the following brands. Transactions are successful after a few retires. Partners may experience delayed fulfillment while our team works to identify the issue.

GBP brands:
Adidas
ALDI
ALDI Grocery Card
Cineworld UK
M&S
Subway UK
Tesco

EUR Brands:
Adidas (all countires)
Circle K (all countries)
M&S Irelad

NOK/PLN/SEK Brands:
Adidas
Circle K

Posted Oct 22, 2026 - 20:29 BST

This incident affected: Tillo Content (Content - UK, Content - Europe).