We have identified the issue affecting transactions for the SAR brands listed here. We are working on a resolution now and expect for the brands to be back online within the next 48 hours.
Posted Jun 02, 2026 - 18:32 BST
Update
We are continuing to work internally to resolve this issue and expect to share additional updates as soon as they becomes available.
Affected brands: Amazon Saudi Arabia HungerStation Saudi Arabia Nahdi Pharmacies Saudi Arabia Petromin Express Saudi Arabia Sawa Card Saudi Arabia Patchi Saudi Arabia ShoeMart Saudi Arabia Noon Saudi Arabia
Posted Jun 01, 2026 - 22:51 BST
Update
We are aware of elevated error rates affecting transaction requests across multiple SAR brands. Transactions for affected brands have been paused while we investigate the issue.
Our team is actively investigating and working to restore availability.
Affected brands: Amazon Saudi Arabia HungerStation Saudi Arabia Nahdi Pharmacies Saudi Arabia Petromin Express Saudi Arabia Sawa Card Saudi Arabia Patchi Saudi Arabia ShoeMart Saudi Arabia
Posted Jun 01, 2026 - 19:15 BST
Investigating
We are aware of elevated error rates affecting transaction requests across multiple SAR brands. Transactions for affected brands have been paused while we investigate the issue.
Our team is actively investigating and working to restore availability.
Affected brands: Amazon Saudi Arabia HungerStation Saudi Arabia Nahdi Pharmacies Saudi Arabia Petromin Express Saudi Arabia Sawa Card Saudi Arabia
Posted Jun 01, 2026 - 14:19 BST
This incident affects: Tillo Content (Content - Middle East).