Unable to issue Hobbycraft codes

Incident Report for Tillo

Resolved

This incident has been resolved.

Posted Oct 14, 2024 - 12:01 BST

Monitoring

The issue has been fixed. We have enabled the brand and we will monitor if sales are completing successfully.

Posted Oct 14, 2024 - 11:13 BST

Investigating

We are seeing all orders fail for Hobbycraft. We have disabled the brand and informed the processor. We await a response and we will update this incident when we have more information.

Posted Oct 14, 2024 - 08:50 BST

This incident affected: Tillo Content (Content - UK).