Unable to issue Love2Shop gift cards

Incident Report for Tillo

Resolved

Transactions are going through successfully. This incident is resolved.

Posted Mar 28, 2024 - 10:02 GMT

Monitoring

The processor has implemented a fix. We have enabled the product and will monitor sales going through.

Posted Mar 28, 2024 - 09:45 GMT

Update

We are continuing to investigate this issue with the processor as an urgent priority.

Posted Mar 28, 2024 - 09:31 GMT

Investigating

We are currently investigating some errors when issuing Love2Shop gift cards. We have disabled the brand and as soon as we have an update we will post it here.

Posted Mar 27, 2024 - 15:42 GMT

This incident affected: Tillo Content (Content - UK).